Terms of Service
Please read these terms carefully before using our store.
Last updated: February 20261. Acceptance of Terms
- By accessing or using the Mawanak store (lincwave.com), you agree to be bound by these Terms of Service.
- If you do not agree with any part of these terms, please do not use our services.
- We reserve the right to update these terms at any time. Continued use of the store after changes are posted constitutes your acceptance.
2. Products & Pricing
- All prices are listed in Egyptian Pounds (EGP) and are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to modify prices at any time. The price shown at the time you place your order is the price you will pay.
- Product availability is subject to stock. We reserve the right to limit quantities or refuse orders at our discretion.
- Product images are for illustration purposes. Actual product appearance may slightly vary.
3. Orders & Payment
- An order is confirmed once payment is successfully processed via Geidea secure payment gateway.
- We accept credit/debit cards and other payment methods available through Geidea.
- All payment transactions are encrypted and handled by Geidea. We do not store your card details.
- You will receive an order confirmation email with a PDF invoice after successful payment.
- We reserve the right to cancel any order due to pricing errors, fraud suspicion, or stock unavailability.
4. Shipping & Delivery
- We deliver within Egypt only. International shipping is not available.
- Shipping is free on all orders regardless of order value.
- Estimated delivery time is 3 to 5 business days from order confirmation, depending on your governorate.
- Delivery times are estimates and may be affected by circumstances outside our control.
5. Returns & Refunds
- You may request a return or refund within 7 days of receiving your order.
- Items must be unused, in original condition, and with original packaging.
- All items are eligible for return within the stated timeframe.
- Approved refunds are processed within 5 to 7 business days.
- To request a return, visit your order details page or use our order lookup page at /orders/lookup.
6. Prohibited Uses
- You may not use this site to engage in fraudulent activity or place false orders.
- Automated scraping, data mining, or bulk extraction of site content is prohibited.
- You may not attempt to gain unauthorized access to any part of the store or its servers.
- Any attempt to manipulate pricing, stock levels, or order data is strictly prohibited.
7. Governing Law & Liability
- These Terms are governed by the laws of the Arab Republic of Egypt.
- Our liability is limited to the value of the products purchased. We are not liable for indirect or consequential damages.
- We are not responsible for delays caused by shipping carriers, payment processors, or circumstances beyond our control.
- For any disputes, please contact us first at info@mawanak.com. We aim to resolve all issues promptly.